This documentation supports the 22.1 version of BMC Helix ITSM: Asset Management.To view an earlier version, select the version from the Product version menu.

Enabling and disabling license types

When you create a license type in draft mode, you must enable it in order to use it. All license types have to enabled, including the license types shipped with the BMC Helix ITSM: Asset Managementapplication. 

Related topic

Configuring-license-types

To enable a license type

  1. From the Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, select Asset Management > Advanced Options > Configure License Type, and then click Open.
    The Configure Licenses form lists the current license types.

  3. From the list, select the license type and click Enable.

    Tips

    You can continue learning more about the different types of questions you can ask and the mappings and actions you can use by looking at the default license types shipped with the BMC Helix ITSM: Asset Management application. Select one of the default license types from the Configure License Type dialog box that appears when you double-click Configure License Type on the Custom Configuration tab of the Application Administration Console, and click View.

  4. To prevent certain license types from being used, you can disable them by selecting them from the list and clicking Disable.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*