This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Creating reminders

A reminder is similar to a Action Request System System notification. However, unlike a Action Request System System notification , you can define the content of a reminder and specify when to send it. 

To create a reminder

  1. In the navigation pane of the Asset Management console, choose Functions > Reminders.
  2. In the Reminders dialog box, click the Create Reminder tab.
  3. From the Notify list, select whether you want to notify an individual or a group.
  4. In the Recipient field, specify the name of the person or group you want to send the reminder to.
  5. In the Time field, specify the time and date you want the reminder to be sent.
    The time and date must be in the future.
  6. In the Message field, specify the text you want in the reminder.
  7. Click Save.

 

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