Relating a change request to an impact simulation
Before you begin
- BMC Helix ITSM: Change Management must be installed.
- You must have Infrastructure Change Master, Infrastructure Change User, or Infrastructure Change Submit permissions to create a change request. Please check with the administrator to see if you have the right permissions.
To create a related request
- In BMC Helix ITSM: Change Management console, run or load an impact simulation.
- To create a related change request, select Change Request from the Relate to New list.
- Click Relate to New.
A new form in the related application opens that you can edit to submit a request.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*