Changing log settings for core CMDB components

Both the plugin server and the shared plugins have logging settings that you can customize for various troubleshooting scenarios. The plugin server hosts the shared CMDB plugins on port number 9556. 

To access log settings

1. From CMDB Portal, select Configurations > Core Configurations.
   
2. On the Core Configurations screen, select a core component and click the Logging section.

To change log levels

1. From CMDB Portal, select Configurations > Core Configurations.

   From the list of components, select the core component for which you want to change the log level.
   For example, if you want to change the log level for CMDB Impact Simulator, select Impact Simulator from the list of plug-ins and components on the Core configurations screen. 
   

2. Select Logging > Log Level and select the log level.

3. Save the changes.

   Important

   If the logging values are not displaying correctly in the CMDB Portal, check the logging level in the Centralized Configuration Settings in AR System Administration Console. If the logging value is entered in any other format other than in title case, re-enter the value in title case. For example, if the logging level is set to WARN or warn, change it to Warn. For more information, see Configuration settings.

You can change the log settings for the following components and plug-ins from Configurations > Core Configurations:

For log level descriptions, see Contents-of-the-logs.

All the logging levels are inclusive of their preceding levels. For example, if you set the Log Level at Info, you receive log messages for Fatal, Error, Warn and Info log types. The following table shows the logging action for every log level that is selected: