How Calbro Services planned normalization and product catalog implementation

Because Calbro Services is populating BMC Helix CMDB for the first time, the administrator uses the default batch mode to normalize data. This makes sure that all of the existing configuration items (CIs) are normalized by a single Normalization Engine run. After the initial normalization, the administrator sets up the continuous normalization mode to make sure that the data remains normalized.

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Planning-data-normalization-and-the-Product-Catalog

Planning-data-reconciliation

The Normalization Engine evaluates CIs with information it retrieves from the Product Catalog and normalizes the following attributes for Calbro Services' hardware and software products:

  • Name
  • Product categorization attributes: Category, Type, and Item
  • ManufacturerName
  • Model
  • MarketVersion (applicable to software)
  • PatchNumber (applicable to software)
  • Other attributes as defined by each class

For example, software CIs named Microsoft Visio and Visio 2007 are normalized to the approved name Microsoft Office Visio 2007. Printer CIs are normalized to the approved Category, Type, and Item values of Hardware, Printer/Multifunction, and System--Printer, respectively.

 

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