Approving and managing products, versions, and patches in the Product Catalog

As part of managing your products, you must approve products in the Product Catalog. Products with the Approved status are available in the DML or DHL, depending on whether they are software or hardware. 

By default, the Normalization Engine normalizes both approved and unapproved CIs. If you disable the Allow Unapproved CIs option in the Normalization console, the Normalization Engine still normalizes CIs of the products that are not approved in the Product Catalog but sets the NormalizationStatus attribute for those CIs to Normalized Not Approved. You can decide if you want to track a product by using the Managed status option, mark a product as Blacklisted, and so on. 

Related topics

Updating-the-Product-Catalog-data

To approve and manage individual products

  1. From the Product Catalog Console, select General Functions > Search Products.
    The Product Catalog Setup window opens in Search mode.
  2. Perform one of the following actions:
    • To view a list of products, click inside the table to refresh it.
    • Specify the search criteria to view the product in the table.
  3. Select a product in the Product Category area.
  4. In the Company and Module Relationships area, select the Product Company Assoc tab.
  5. Perform one of the following actions:
    • Select - Global - and click View.
    • If you have set up multitenancy, select the specific company, and click View.
  6. In the Company/Module Relationship window, perform the following steps:
    1. For Approved Product, select Yes.
    2. For Managed Product, select Yes. (The installation of the managed product should be tracked in CMDB).
    3. (Optional ) Set other Product Status Flag options.
    4. Select the Status Flag (such as Enabled ) and update other details.
  7. Click Save.

To approve and manage versions of products

  1. From the Product Catalog Console, select General Functions > Search Products.
    The Product Catalog Setup window opens in Search mode.
  2. Perform one of the following actions:
    1. To view a list of products, click inside the table to refresh it.
    2. Specify the search criteria to view the product in the table.
  3. Select a product in the Product Category area.
  4. On the Model/Version tab, select a version or model for the selected product.
  5. In the Company and Module Relationships area, select the Version Company Assoc tab.
  6. Perform one of the following actions:
    1. Select - Global - and click View.
    2. If you have set up multitenancy, select the specific company, and click View.
  7. In the Company/Version Relationship window, perform the following steps:
    1. For Approved Product, select Yes.
    2. For Managed Product, select Yes. (The installation of the managed product should be tracked in CMDB).
    3. (Optional ) Set other Version Status Flag options.
    4. Select the Status Flag (such as Enabled ) and update other details.
  8. Click Save.

To approve and manage patches of products

  1. From the Product Catalog Console, select General Functions > Search Products.
    The Product Catalog Setup window opens in Search mode.
  2. Perform one of the following actions:
    • To view a list of products, click inside the table to refresh it.
    • Specify the search criteria to view the product in the table.
  3. Select a product in the Product Category area.
  4. On the Patch tab, select a patch for the selected product.
  5. In the Company and Module Relationships area, select the Patch Company Assoc tab.
  6. Perform one of the following actions:
    • Select - Global - and click View.
    • If you have set up multitenancy, select the specific company, and click View.
  7. In the Company/Patch Relationship window, perform the following steps:
    1. For Approved Product, select Yes.
    2. For Managed Product, select Yes. (The installation of the managed product should be tracked in CMDB).
    3. (Optional ) Set other Patch Status Flag options.
    4. Select the Status Flag (such as Enabled) and update other details.
  8. Click Save.

Where to go from here

Managing-the-Product-Catalog

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*