Searching for product entries in the Manage Products Console

Before you begin

The Manage Products Console enables you to search for and perform bulk actions on product entries that are associated with a single company only. Before you specify the search criteria, you must select the company for which you want to manage the product entries.

Product entries associated with Global

All product entries are associated with the - Global - company by default. However, if you have set up multitenancy, you can associate product entries with other companies. For information about associating product entries with companies, see Approving and managing products, versions, and patches in the Product Catalog. For information about setting up and managing companies, see Product-Catalog-and-multitenancy.

Product entries provided by BMC (Third Party)

The product entries that are provided by BMC (Third Party) are not displayed in the search results and cannot be managed in bulk. To search for and update the product entries that are provided by BMC, see Viewing and searching for product entries in the Product Catalog.

You can also create, edit, or delete manufacturer or product name normalization aliases for the product entries. Normalization alias entries are added to the NE:ProductNameAlias form. For more information, see Product name and manufacturer normalization aliases in the Product Catalog.


To search for product entries in the Manage Products Console

Perform the following steps to search for product entries in the Manage Products Console:

  1. From the Product Catalog Console, select Bulk Functions > Manage Products.

  2. From the Company list in the Manage Products Console, select the company for which you want to manage the product entries. 

    You can search for product entries that are associated with a single company only. Before you specify the search criteria, you must select the company for which you want to manage the product entries.

    Note

    If you select a company from the Company list in the Product Catalog Console before opening the Manage Products Console, that company is selected by default in the Manage Products Console.

  3. Specify the search criteria for product entries:
    • Specify the product name or manufacturer.
    • Select the creator, or accept the default selection of Normalization Engine. 

      Custom entries are product entries that you have created manually or by importing data from a different vendor. Normalization entries are product entries that are created through the Normalization Engine.
    • Specify the date range.
    • Specify the data status.
      When the Normalization Engine creates a new entry, the value for this field is set to New. The other values displayed in the Data Status list are Work in Progress and Completed.

  4. Click Search. 

    By default, the products listed in the Search Results table are sorted based on the date and time. The most recently discovered product is listed at the top in the table. The product entries that have been marked as a normalization alias of another product entry are also listed in the table.

    Note

    When a normalization alias is created for a product, the status of the product entry that is marked as an alias is changed to Offline.

To view the details of a product entry in the Manage Products Console

After the search results are displayed in the Manage Products Console, you can view the details of the products and versions that are listed.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*