Accessing BMC Helix CMDB
As a configuration manager, the CMDB Portal, the user interface of BMC Helix CMDB, provides you a centralized platform for managing and configuring your CMDB components, offering comprehensive control and visibility over your configuration data.
Use this interface to perform the following activities:
- Monitor the health of CIs and define health criteria
- Oversee normalization and reconciliation jobs
- Manage datasets and data sources
- Manage the classes and attributes and set up logging
Before you begin
Your administrator must provide you with AR System administrator permissions as described in Configuring-the-URL-to-access-CMDB-Portal-through-Mid-Tier for you to access the CMDB Portal.
Additionally, understand the permissions model for accessing
To access CMDB Portal by using a URL
- Enter the URL provided by your administrator in your browser.
Your administrator would have configured a URL of the following type:
http://<aRServer>:<jettyPort>/cmdb/index.html or https://<ARServer>:<jettyPort>/cmdb/index.html, where the Jetty port is typically 8008. - Log in with your credentials.
To access CMDB Portal from Mid Tier
- Log in to Mid Tier with your credentials.
- In the Applications pane, click Atrium Core and then click Configuration Manager Dashboard .
The login screen for CMDB Portal is displayed if you are not using BMC Helix Single Sign-On .
3. Enter your CMDB credentials and sign in.
BMC Helix CMDB components
You can access these components from CMDB Portal > Atrium Core.
From the list of components, select the component that you want to access, as shown in the following image:
Make sure that you have the following permissions to access the required components in CMDB.
CMDB components | Configuration Manager | Data Publisher | CMDB user |
|---|---|---|---|
Simulate Impact | ✅️ | ✅️ | ❌️ |
Product Catalog | ✅️ | ❌️ | ❌️ |
Accessing CMDB Portal with limited functionality
When the platform-fts-0 pod that handles all administrative requests is down, CMDB Portal is available in read-only mode. You can still access CMDB Portal to view the following functionalities:
- Dashboard
- List of jobs in Atrium Integrator, Normalization, and Reconciliation job consoles
However, you cannot perform the following functions:
- Create or modify instances in CMDB such as CIs, classes, and attributes.
- Create or run Atrium Integrator, normalization, and reconciliation jobs.
The functionality is restored to normal after the platform-fts-0 pod is available again.
Additional insights from BMC Helix Dashboards
Log in to BMC Helix Dashboards from BMC Helix Portal. For more information about BMC Helix Portal, see BMC Helix Portal
View the distribution of CIs across datasets, classes, and types, and view the CMDB data quality metrics in the Configuration Management dashboards in BMC Helix Dashboards.
