25.1 enhancements and patches
Version | SaaS | On premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
| 25.1.02 | ✅️ | Known and corrected issues | None | |
| 25.1.01 | ✅️ | ✅️ | Known and corrected issues | None |
25.1 | ✅️ |
| Known and corrected issues |
BMC applies upgrades as described in BMC Helix Upgrade policy.
(On premises only) Downloading and installing the patch
Downloading from EPD | See Downloading the installation files in BMC Helix Service Management documentation. |
|---|---|
Patch installation | See Upgrading BMC Helix IT Service Management to 25.1.01 in BMC Helix Service Management documentation. |
Share CI attribute data for impact analysis in BMC Helix NetOps
Use the SmartGraph Sync schedule to share only the impact attribute information with BMC Helix NetOps. This information is used by BMC Helix NetOps to evaluate the effect of degraded or impaired input CIs related to incidents on business services. For more information, see Scheduling a SmartGraph Sync to share impact attributes with BMC Helix NetOps.
Quickly create service models by using blueprint templates
Leverage BMC Helix Service Modeling to quickly create service models by using predefined blueprint templates. Seamlessly integrate topology data from multiple sources to easily build comprehensive, dynamic service models. For more information, see Creating service models by using blueprints.
What else changed in this release
The following table lists the changes in the product behavior:
Update | Product behavior in versions earlier than 25.1 | Product behavior in version 25.1 |
|---|---|---|
Updates to the following attributes:
| The PrimaryCapability and the ProcessorFamily attributes were not customizable, and the out-of-the-box list of options for these attributes was insufficient to map the values captured by BMC Helix Discovery. | The PrimaryCapability and the ProcessorFamily attributes are customizable. The exact values can be selected from the updated list of options and mapped according to the information captured in BMC Helix Discovery. For more information, see Summary of changes to the Common Data Model. |