Use cases
Use case | Business value | User |
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Understand the role of BMC Helix CMDB in the context of BMC Helix ITSM and its applications to manage the asset lifecycle. | Asset Manager | |
Keep your CMDB as up to date as possible. You must make sure that all changes to the IT environment are captured. To achieve this, you can transfer data to BMC Helix CMDB from BMC Helix Discovery and from external data stores by using Atrium Integrator. | Configuration Manager | |
Simulate a proposed change to a configuration item and then analyze the simulated impact of that change on a business service. |
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Track changes to CIs and their relationships by using auditing. Auditing enables you to detect changes in your IT environment, avoiding or addressing service interruptions. You can configure auditing in the Class Manager. |
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Track changes to BMC Helix CMDB over various time intervals so that you can compare the CMDB with a declared standard for compliance purposes by using Drift Management or by using a compare activity in a reconciliation job. |
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