Configuring BMC Atrium Service Context cache and data retrieval settings

You can configure some Service Context behaviors by using a plug-in provided with the BMC.CORE.CONFIG:BMC_UIComponent form. This form also helps you to disable or enable caching, and to configure certain data retrieval settings. You make changes to the plug-in by editing the configuration strings in the ComponentString field.

Related topics

Product-overview

To configure BMC Atrium Service Context cache and data retrieval settings

  1. Open the BMC.CORE.CONFIG:BMC_UIComponent form by using the direct access URL:
    *http://<midTierServer>:<port>/arsys/forms/<arSystemServer>/BMC.CORE.CONFIG:BMC_UIComponent*
  2. Click New Search.
  3. In the ComponentType field, select FederationPluginConfig.
  4. Click Search.
  5. In the search results, select the instance named ID_BMCSERVICECONTEXT_PLUGIN.
  6. Click Edit next to the ComponentString field.
  7. In the edit window, enter or modify configuration settings by using the following syntax, including angle brackets and forward slashes as shown:
    <UserDefined> <parameter1>value</parameter1> <parameter2>value</parameter2> ... </UserDefined> 

    For example, to change the value of the max_search_related_levels parameter to 2, enter:
    <max_search_related_levels>2</max_search_related_levels> 
    For an explanation of each configuration parameter, see Service-context-configuration-parameters.
  8. Click OK in the edit window.
  9. Save the instance. 

    Your changes take effect according to the configuration refresh interval specified in the configuration settings (default 5 minutes). You need not restart the AR System server service.



 

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