Permission issues

When working with BMC Helix CMDB, you might encounter issues with accessing data such as classes not being visible in the list of objects.

The following table lists various scenarios in which you might encounter an issue with permissions, and provides information about resolving the issue. For more information about BMC Helix CMDB permissions, see Providing-users-with-permissions-to-access-the-CMDB-Portal-by-using-groups-and-roles.

To assign Allow Delete permission to delete attributes

Symptom: Specific user profiles receive the following error:

Form does not allow non-admin to delete. Null

Scope: Occurs when users belonging to the RE Definition Author or AI Admin Group delete any attribute for completeness on the Configure Completeness page.

Workaround: Assign the Allow Delete permission. Perform the following:

1. Log in to Developer Studio with Administrator permissions.
2. Select File > Switch Mode >
   Base Development.
3. In the AR System Navigator pane,
   select Forms.
4. Open the CMDB:Dashboard:
   Completeness_Configuration form, and click the Definitions tab.
5. Click Basic.
6. Select Allow Delete.
7. Save the form.