Configuring BMC Atrium Service Context cache and data retrieval settings

You can configure some BMC Atrium Service Context behaviors by using a plug-in provided with the BMC.CORE.CONFIG:BMC_UIComponent form. This form also helps you to disable or enable caching, and to configure certain data retrieval settings. You make changes to the plug-in by editing the configuration strings in the ComponentString field.

To configure BMC Atrium Service Context cache and data retrieval settings

1. Open the BMC.CORE.CONFIG:BMC_UIComponent form by using the direct access URL:
   *http://<midTierServer>:<port>/arsys/forms/<arSystemServer>/BMC.CORE.CONFIG:BMC_UIComponent*
2. Click New Search.
3. In the ComponentType field, select FederationPluginConfig.
4. Click Search.
5. In the search results, select the instance named ID_BMCSERVICECONTEXT_PLUGIN.
6. Click Edit next to the ComponentString field.
7. In the edit window, enter or modify configuration settings by using the following syntax, including angle brackets and forward slashes as shown:
   <UserDefined> <parameter1>value</parameter1> <parameter2>value</parameter2> ... </UserDefined> 
   
   For example, to change the value of the max_search_related_levels parameter to 2, enter:
   <max_search_related_levels>2</max_search_related_levels> 
   For an explanation of each configuration parameter, see Service-context-configuration-parameters.
8. Click OK in the edit window.
9. Save the instance. 
   
   Your changes take effect according to the configuration refresh interval specified in the configuration settings (default 5 minutes). You need not restart the AR System server service.