Configuring the default web path of the Mid Tier server in AR System Administration Console

You must configure the default web path for the Mid Tier server in the AR System Administration Console to enable access to the following in the CMDB Portal:

  • Editing attributes and relationships.
    Select a CI displayed in the CMDB Explorer and then edit its attributes and relationships. For more information, see Editing-CIs-and-relationships-in-BMC-Helix-CMDB-Explorer.
  • Product Catalog Console.
    When users click Configuration > Product Catalog, the Product Catalog Console opens in the PDL:PD_Console AR System form. For more information, see Accessing-the-Product-Catalog.
  • CMDB Impact Simulator.
    When users click CIs > Simulate Impact, the Atrium Impact Simulator opens in the AIS:Main AR System form. For more information, see Simulating-the-impact-of-changes-to-CIs.

Related topics

Searching and viewing CIs and relationships in the CMDB Explorer

Editing-CIs-and-relationships-in-BMC-Helix-CMDB-Explorer

Accessing-and-navigating-the-CMDB-Portal

Configuring-the-URL-to-access-CMDB-Portal-through-Mid-Tier

Configuring-BMC-Remedy-AR-System-to-support-BMC-Atrium-Service-Context

Before you begin

You must configure BMC Helix Single Sign-On (BMC Helix Single Sign-On). If you do not configure BMC Helix Single Sign-On, you must enter the Mid Tier log in credentials after right-clicking the CI and then selecting Edit Instance. 

To configure the default web path of the AR System server for editing CIs

  1. Access the Action Request System using the URL:
    http://<midTierServer>:<port>/arsys/
  2. When prompted, enter your Action Request System user name and password.
  3. From the AR System Administration Console, select System > General > Server Information.
  4. Click the Advanced tab.
  5. In the Default Web Path field, enter the fully qualified domain name of the Mid Tier server.
    For example, if calbro-sys-ab is the Mid Tier server and the port used is 9292, enter: 
    http://calbro-sys-ab:9292>/arsys/ 
  6. Click Apply.
  7. Close the console.
    Users can now right-click a CI when in edit mode and select Edit Instance. The CI attributes automatically open in mid-tier where the attributes can be edited.


 

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