Sample scenario - Managing asset cost
The scenario discussed in this topic explains how you can use the BMC Analytics for Business Service Management (BMC Analytics for BSM) reporting application to identify, analyze, and effectively solve a business problem.
Problem: Increase in lease payments over a period of time
Because her group leases computer hardware for use by various groups within the company, one of the reports she generates for asset management is Lease Payments. While looking over a Lease Payment report, the CIO notices that the payments for one month were substantially higher than the payments for the previous four months. The CIO asks Mary to analyze the lease payments for the given period to determine the reason for the inconsistency.
Solution: Create an ad hoc report
Observing the options available in BMC Analytics for BSM, she decides to create an ad-hoc report to test her hypothesis. She launches the report designer panel in SAP BusinessObjects Enterprise and decides to create a custom variable in the linked universe to determine whether the asset was returned on time. She calls this custom variable Days of Delay.
Conclusion: Successfully identified the problem