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Key concepts

The BMC Analytics for Business Service Management (BMC Analytics for BSM) application provides out-of-the-box interactive reporting and analysis that enables technical and non-technical users to quickly examine data for trends and details associated with how IT is supporting business services and goals. BMC Analytics for BSM puts critical business intelligence at your fingertips to help you make more informed and accurate decisions. It runs on industry-leading SAP BusinessObjects technology and enables you to:

  • Create best practice reports for data from BMC Remedy IT Service Management, BMC Atrium CMDB, BMC Cloud Lifecycle Management, and other BMC solutions
  • Create ad hoc reports in seconds through interactive point-and-click analysis
  • Easily share web-based reports with IT and business stakeholders

BMC Analytics for BSM uses the SAP BusinessObjects Enterprise product, a third-party business-intelligence system, as the host for the universes and the reporting engine that administers and publishes the reports.

This section provides a high-level overview of the BMC Analytics for BSM product. It includes the following topics:

 

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