Downloading the installation files

This page explains how to obtain the files that you need for installation. To understand which files you are entitled to download based on the licenses that you purchased, see License-entitlements.

• • Files to download
  • Downloading the files
  • Concatenating the SAP BusinessObjects Enterprise files
  • Where to go from here

Files to download

The following tables lists the installation files to download from the BMC Electronic Product Distribution (EPD) web page, according to the instructions in Downloading the files.

BMC Analytics for BSM

BMC Atrium Single Sign-On

Download the following files if you want to integrate BMC Analytics for BSM with BMC Atrium Single Sign-On and if you have not already installed the BMC Atrium Single Sign-On server in your environment:

SAP BusinessObjects Business Intelligence

Download the following files:

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Downloading the files

The BMC Analytics for BSM installation program includes the latest service packs and patches. If you just installed the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for BMC Analytics for BSM, you will perform an upgrade of the product to apply the latest changes. You can find information about service packs and patches under What's new.

1. Create a directory in which to place the downloaded files.

   Note

   On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
7. Expand BMC Analytics for BSM to show the available versions.
8. Expand BMC Analytics for BSM 7.6.06 for the appropriate platform and language.
9. Expand one of the following items:
   • BMC Analytics for BSM 7.6.06
   • BMC Atrium Single Sign-On 8.0.00

   • SAP BusinessObjects Business Intelligence Platform

     If you are downloading SAP BusinessObjects, ensure that all of the files you download are included in the same directory.

10. Select the check boxes next to the files and documents that you want to download.
11. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
       This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
12. Repeat these steps to download all of the required applications.
     If you are downloading SAP BusinessObjects Enterprise, you must concatenate the files, as discussed in the section below.

Concatenating the SAP BusinessObjects Enterprise files

Since there are multiple files for SAP BusinessObjects Enterprise, you must concatenate them before performing the installation. Use the following steps.

1. Ensure that all of the SAP BusinessObjects Enterprise files are in the same directory.
2. Execute the file with the .exe extension, for example, 51043403_part1.exe.
    All of the files are concatenated, and a new directory is created. For Solaris, the directory name is 51043403.

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.

For installation instructions, see Performing-the-installation.