Creating users on the SAP BusinessObjects Enterprise server

This topic contains procedures for creating the following users on the SAP BusinessObjects Enterprise server:

• User with View Only permission — This user can view a BMC Analytics for Business Service Management (BMC Analytics for BSM) report but cannot refresh, edit, or schedule the report.
• User with View on Demand permission — This user can view, refresh, schedule, and copy a BMC Analytics for BSM report, but cannot edit the report or create a new report.

You can choose to create one or both types of users. If you create both types of users, you should create two separate groups for them, one group that will contain the View Only users and another for the View on Demand users.

BMC Remedy AR System users that belong to a particular company are set up in one group, and then permissions are assigned individually to restrict or provide access to the applications. Access to various reports, classes, and objects in the ITSM universe is managed by creating similar users and groups on the SAP BusinessObjects Enterprise server.

To create a View Only user on the SAP BusinessObjects Enterprise server

1. Choose Start > All Programs > SAP BusinessObjects XI 4.0 > SAP BusinessObjects Enterprise > SAP BusinessObjects Enterprise Central Management Console.
2. On the Central Management Console Logon window, enter your logon information, and click Log On. The Central Management Console window appears.
3. In the Organize table, click Users and Groups.
   The Users and Groups page appears.
4. On the Users and Groups page, select Manage > New > New Group.
5. In the Create New User Group window, specify a name and description for the group that you create, and click OK.
6. Navigate back to the Users and Groups area.
7. Click Manage > New > New User.
8. Complete the fields on the Create New User dialog box and then click Create & Close.
9. Navigate to the User List.
10. Right-click the new user and select Join Group.
11. In the Join Group: username dialog box, add the new user group to the Destination Group list, and then click OK.
12. Navigate to the Folders area.
13. Click All Folders, select Manage > Top Level Security > All Folders, and then click OK on the confirmation dialog box.
14. In the User Security: Root Folder dialog box that appears, click Add Principals.
15. In the Add Principals dialog box, move the View Only group to the Selected users/groups list, and then click Add and Assign Security.
16. In the Assign Security dialog box, clear the Inherit From Parent Folder option, add the View access level, and then click OK.

To create a View on Demand user on the SAP BusinessObjects Enterprise server

Follow the preceding steps to create a new group and a new user, replacing references to View Only with View on Demand. In step 16, select the View on Demand access level instead of the View access level.

1. Navigate to the Universe area.
2. Right-click the appropriate universe and select Manage > User Security.
3. In the User Security: <universe> dialog box, click Add Principals.
4. In the Add Principals dialog box, move the new group to the Selected users/groups list, and then click Add and Assign Security.
5. In the Assign Security dialog box, clear the Inherit from Parent Folder option, move the View on Demand access level to the Assigned Access Levels list, and then click OK.
6. Navigate to the Connections area.
7. Right-click ITSM, and then select Manage > User Security.
8. In the User Security: <universe> dialog box that appears, click Add Principals.
9. In the Add Principals dialog box, move the new group to the Selected users/groups list and then click Add and Assign Security.
10. In the Assign Security dialog box, clear the Inherit from Parent Folder option, move the View on Demand access level to the Assigned Access Levels list, and then click OK.