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I16 - Average Speed to Respond to Telephone, Email, and Web Requests

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Service Management
…
Predefined reports
Service Request Management reports
S01 - Top 10 Requested Services

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S01 - Top 10 Requested Services

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This report shows the top 10 requested services by end users over a given time period.

Executives and managers can use this report to optimize service support for most requested services.

Tags: service_request_management_reports

Last modified by mgwynne on 2012/12/18 10:30

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