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C07 - Change Requests that Erred Out

This report provides details of those changes that were not successful during implementation along with relevant details to do a post-implementation review. This report also provides visibility into the tasks that failed for the unsuccessful change request.

Usage

Use this report to conduct a Post Implementation Review (PIR) of unsuccessful change requests, to understand the causes behind the failed implementation.

Report assumptions

  • Change requests are considered "errored out" when they have a status of Closed and a Status Reason of Unsuccessful or Backed Out.
  • Tasks are consider failed when the task status is Closed and the status reason is Failed.

 

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