Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

BMC Analytics for BSM license for BusinessObjects


BMC Analytics for BSM uses SAP BusinessObjects, a third-party business intelligence platform to administer and publish reports.

SAP BusinessObjects BI platform is shipped with BMC Analytics for BSM, and is available for download on the BMC Electronic Product Distribution (EPD) site. If you don't already have it installed in your environment, use the downloaded file to install it. If you already have it installed in your environment, you must have adequate licensing for both your SAP BusinessObjects BI environment and the BMC Analytics for BSM content.

License Types: User vs. Premium User

There are two types of user licenses available for BMC Analytics for BSM: User and Premium User. Depending on the license type, users will have access to the capabilities of either the Professional or Premium edition of SAP BusinessObjects Enterprise. Non-premium users have full access to view and author Web Intelligence content, but may not use other content types such as viewing Crystal Reports. Premium users may use the capabilities of the BusinessObjects Enterprise Premium suite, including viewing of any BusinessObjects document types including viewing Crystal Reports from the BMC Remedy Mid Tier.  

Accessing non-BMC data

The BMC Analytics for BSM license provides the ability for the licensee to use the SAP Business Objects technology embedded in BMC Analytics for BSM for the purpose of accessing data from BMC products. It does not provide the ability to use the product as a standalone enterprise Business Intelligence system outside the context of BMC products. All data accessed by BMC Analytics for BSM must either come from BMC products directly or if there is data from non-BMC products, this data must be presented together in combination with BMC data.   

For example:

  • It would be acceptable to use BMC Analytics for BSM to create a report that shows incident ticket information (from BMC product) as well as the cost center of the person logging the ticket (from a non-BMC data source).
  • It would NOT be acceptable to create a report of employees and their cost centers (from non-BMC data source and not in context of BMC data)

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*