Understanding report hyperlinks and conditions

Some of the predefined reports shipped with BMC Analytics for BSM take you to the next level of detail using hyperlinks.

The following types of hyperlinks exist in any out-of-the-box report:

• Hyperlinks that open any specific Change ID, Incident ID, or Release ID etc. The complete details open directly in BMC Remedy Mid Tier. For example, if you click on the Change ID hyperlink, the details of the Change ID are displayed in the Change Management form of BMC Remedy Mid Tier in a new tab or a browser window.
• Hyperlinks that help you toggle between the Detail tab and the Summary tab in any out-of-the-box report.
• Hyperlinks that display the first few characters of the summary or description (for example, Change Summary). When you move the cursor to the object name, the complete summary or description is displayed (for example, toggle objects).

When you use a hyperlink, the context of the hyperlink is passed as a parameter to the next level of detail.

For example, the Staleness Analysis of Discovery Data report (tier 1) contains hyperlinks to view the first-level details for a group of configuration items. This information is shown in the Staleness Analysis of Discovery Data – Drill Down I subreport (tier 2). In turn, the Staleness Analysis of Discovery Data – Drill Down I subreport contains hyperlinks to view the second-level details for a group of configuration items. This information is shown in the Staleness Analysis of Discovery Data – Drill Down II subreport (tier 3).

When you use hyperlinks, the values for the conditions in the Staleness Analysis of Discovery Data – Drill Down I subreport are passed from the Staleness Analysis of Discovery Data report, and the values for the conditions in the Staleness Analysis of Discovery Data – Drill Down II subreport are passed from the Staleness Analysis of Discovery Data – Drill Down I subreport.

The values for the conditions and the drill-down filter are passed using a hyperlink formula. For example, the hyperlink formula used to pass the drill-down filter and the values for the conditions to the Asset Aging – Drill-Down View subreport from the Asset Aging report is as follows:

For a list of predefined reports that have hyperlinks with conditions, see Report-conditions. For instructions for adding a condition to a subreport, see Adding-a-condition-to-a-subreport.