This space contains information about the BMC Analytics for Business Service Management (BMC Analytics for BSM) 8.1.00 release, which is part of BMC Remedy IT Service Management Suite version 8.1.
The following topics will help you begin:
What's new
Version 8.1.00 of the BMC Analytics for BSM product features the following enhancements:
- Support for SAP BusinessObjects Business Intelligence 4.1
- Reconfiguring an existing instance of BMC Analytics for BSM
- Sample reporting formats for the SAP BusinessObjects Business Intelligence platform
- Automated procedure for modifying the field properties in the ITSM universe required for the hyperlinks to the BMC Remedy Mid Tier in the reports
For complete information about what's new or changed, see 8-1-00-enhancements.
Where to start
In the following list, click the link related to your role to learn more about how to proceed with this product:
- End users: Using
- Administrators: Installing or Administering
SAP BusinessObjects Enterprise
BMC Analytics for BSM version 8.1.00 supports the following versions of SAP BusinessObjects Enterprise:
- SAP BusinessObjects BI 4.0 Service Pack 6 or later
- SAP BusinessObjects BI 4.1 Service Pack 1 or later
SAP BusinessObjects BI 4.0 and 4.1 is included on the BMC Software Electronic Product Distribution (EPD) page for the BMC Analytics for BSM product. If you do not already have SAP BusinessObjects Enterprise XI installed in your environment, use the version provided by BMC to install it. If you already have it installed in your environment, you must have adequate licensing for both your SAP BusinessObjects Enterprise XI enterprise environment and the BMC Analytics for BSM content.
If you are planning to use the version of SAP BusinessObjects Business Intelligence that is available with BMC Analytics for BSM, you can access the documentation for the SAP product through the help.sap.com site. You can register here for documentation access on that site. To access the SAP product tutorials, see http://sap.com/learnBI.