Use cases
Use case | Business value | User | Products used |
|---|---|---|---|
Leverage BMC Helix Business Workflows features with the Workplace Service Management line of business to help workplace technicians resolve cases efficiently. | Workplace technician | BMC Helix Business Workflows | |
Implement new services for the Workplace Service Management line of business in your organization. | Case catalog administrator | BMC Helix Digital Workplace Catalog |
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