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Out-of-the-box content pack

ErrorThe referenced document [xwiki:Automation-DevSecOps.Security-Incident-Handling.BMC-Helix-for-Security-Incident-Handling.sih253._inclusionsLibrary.WebHome] was not found. provides out-of-the-box content pack for end-to-end use cases for creating, assigning, and managing workplace service requests. These out-of-the-box content pack or services can be used in your custom line of business to address workplace related issues and requests.  

Employees can access these services through ErrorThe referenced document [xwiki:Automation-DevSecOps.Security-Incident-Handling.BMC-Helix-for-Security-Incident-Handling.sih253._inclusionsLibrary.WebHome] was not found. to raise workplace requests or to report issues, such as building safety issues, breakroom or kitchen related requests, and elevator issues.

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Service request activity flow

The following image shows the activity flow when an employee initiates a service request in ErrorThe referenced document [xwiki:Automation-DevSecOps.Security-Incident-Handling.BMC-Helix-for-Security-Incident-Handling.sih253._inclusionsLibrary.WebHome] was not found.:

22_1_05_WorkplaceServiceRequestFlow.jpg



Out-of-the-box ErrorThe referenced document [xwiki:Automation-DevSecOps.Security-Incident-Handling.BMC-Helix-for-Security-Incident-Handling.sih253._inclusionsLibrary.WebHome] was not found. content pack

The following table lists the out-of-the-box use cases provided for the ErrorThe referenced document [xwiki:Automation-DevSecOps.Security-Incident-Handling.BMC-Helix-for-Security-Incident-Handling.sih253._inclusionsLibrary.WebHome] was not found. line of business:



 

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BMC Helix for Security Incident Handling 25.3