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Fraud

Use this content use case to create a security case for fraud.

Content pack title

Security Incident Handling Management

Case template

Fraud

Task templates

  • Conduct an Incident Management call
  • Prepare an initial client notification email
  • Interview POI Co-workers
  • Interview POI Supervisor
  • Interview POI Interview
  • Gather People Solutions Background documents
  • Gather Physical Security Information
  • Gather info from Local IT
  • Gather CNX Operations - Logs
  • Collect POI related identifiable / relevant information
  • Request / Review O365 email box for POI

Related topics

Leveraging out-of-the-box content packs

Service request activity flow

The following sequence occurs when a security case for fraud is created:

Fraud service request flow




 

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BMC Helix for Security Incident Handling 25.2