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Space banner This documentation supports the 23.3 version of BMC Helix for Security Incident Handling, which is available only to BMC Helix customers (SaaS).

Phishing

Use this content use case to create a security case for phishing.

Content pack title

Security Incident Handling Management

Case template

Phishing

Task templates

  • Confirm a phishing attack occurred
  • Scan Endpoint
  • Remove Unread Phishing Email in Queue
  • Remove Malware
  • Remote Wipe
  • Lessons learned meeting
  • Update email protection software

Related topics

Leveraging-out-of-the-box-content-packs

Service request activity flow

The following sequence occurs when a security case for phishing is created:

Phishing attack request workflow




 

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BMC Helix for Security Incident Handling 23.3