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Space banner This documentation supports the 23.3 version of BMC Helix for Security Incident Handling, which is available only to BMC Helix customers (SaaS).

Malicious Software

Use this content use case to create a security case for malicious software.

Content pack title

Security Incident Handling Management

Case template

Malicious Software

Task templates

  • Scan Endpoint
  • Remove Malware
  • Remote Wipe
  • Scope of Breach
  • Wipe & Reimage
  • Legal Process
  • Law Enforcement Review
  • HR Review
  • Lessons learned meeting

Related topics

Leveraging-out-of-the-box-content-packs


Service request activity flow

The following sequence occurs when a security case for malicious software is created:

Malicious software request workflow\




 

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BMC Helix for Security Incident Handling 23.3