Information
Space banner This documentation supports the 23.3 version of BMC Helix for Security Incident Handling, which is available only to BMC Helix customers (SaaS).

Lost Equipment


Use this content use case pack to create a security case for lost equipment.

Content pack title

Security Incident Handling Management

Case template

Lost Equipment

Task templates

  • Did the equipment contain sensitive data
  • Was the data encrypted?
  • Potential data loss
  • Remote Wipe
  • Legal Process
  • PR Process
  • Lessons learned meeting

Service request activity flow

The following sequence occurs when a lost equipment case is created:

Lost equipment service request flow



 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix for Security Incident Handling 23.3