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Configuring entitlements for the Alumni Service Center

As an administrator, the first step to implementing the Alumni Service Center is to configure entitlements for the former employees who will access the external Alumni Service Center. You must configure the entitlements in BMC Helix Digital Workplace Catalog.

Related topics

Setting-up-the-Alumni-Service-Center

Process for setting up the Alumni Service Center

The following image shows the process to get started with the Alumni Service Center and the current step that you are on:

this images shows Configuring entitlements for the offboarding solution

To configure entitlement for former employees to access the Alumni Service Center

  1. As a catalog administrator, log in to BMC Helix Digital Workplace Catalog.
  2. Click Services > Entitlement > New Virtual Market Places.
  3. Specify a name for the virtual market place, for example, Alumni Users.
  4. From the Catalog list, select Business Workflows Sub Catalog, and click Create.
  5. On the Edit Virtual Marketplace page, click Add for Catalog.
  6. From the Service Catalog list, select the following catalog items:
    1. Verification of Employment Letter for Alumni - HRSM
    2. Final Settlement Inquiry for Alumni - HRSM
    3. General Inquiry for Alumni - HRSM
    4. Financial Statements Inquiry for Alumni - HRSM
      This image shows Entitlement for Alumni Users
  7. Click Add.
  8. Click Close.
  9. Click People > People Groups.
  10. Create a new group, such as Alumni Users, and save it.
  11. On the Group Options page, click Add for Attributes.
  12. From the Other Fields list, expand Client Type, and select Alumni.
    This image shows People Group for Alumni Users
  13. Click Save and then Close.

Where to go from here

Exporting-the-Alumni-Service-Center

 

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BMC Helix for HR Service Management 25.2