Salary Discrepancy Reporting

This content pack provides an employee request to raise an inquiry about salary discrepancy.

Content pack title

Salary Discrepancy Reporting - HRSM

Case templates

Salary Discrepancy Reporting

Task templates

  • Verify details provided for Salary Discrepancy 
  • Send information about Salary Discrepancy to Payroll Team

BMC Helix Digital Workplace Catalog items

Salary Discrepancy Reporting - HRSM

Emails and notifications

  • Salary Discrepancy Reporting - Resolved - Notify Requester
  • Salary Discrepancy Reporting - Notify to Payroll Team
  • Salary Discrepancy Reporting - Declined - Notify Requester

Related topics

Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_SalaryDiscrepancy.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.



 

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