Disciplinary Issue Reporting


This content pack provides an employee request to report a disciplinary issue against an employee.

Content pack title

Disciplinary Issue Reporting - HRSM

Case template

Disciplinary Issue Reporting

Task templates

  • Verify details provided for Disciplinary issue
  • Investigate the issue with Disciplinary Committee

BMC Helix Digital Workplace Catalog items

Disciplinary Issue Reporting - HRSM

Emails and notifications

  • Disciplinary Issue Assistance - Auto response to inquiry
  • Disciplinary Issue Assistance - Investigation Process Started - Notify Requester
  • Disciplinary Issue Assistance - Issue Reported - Notify Committee Members
  • Disciplinary Issue Assistance - Resolved - Notify Requester
  • Disciplinary Issue Assistance - Declined - Notify Requester
  • Disciplinary Issue Assistance - Issue Resolved - Notify Committee Members 

Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_DisciplinaryIssueReporting.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.

 

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