Disciplinary Issue Inquiry

This content pack provides an employee request to raise a query about a disciplinary issue against an employee.

Content pack title	Disciplinary Issue Inquiry - HRSM
Case template	Disciplinary Issue Inquiry
Task templates	Provide the required information about Disciplinary Issue Reporting Send required information about Inquiry for Disciplinary Issue Reporting Policy to requester
BMC Helix Digital Workplace Catalog items	Disciplinary Issue Inquiry - HRSM
Emails and notifications	Disciplinary Issue Assistance - Auto response to inquiry Disciplinary Issue Assistance - Investigation Process Started - Notify Requester Disciplinary Issue Assistance - Issue Reported - Notify Committee Members Disciplinary Issue Assistance - Resolved - Notify Requester Disciplinary Issue Assistance - Declined - Notify Requester Disciplinary Issue Assistance - Issue Resolved - Notify Committee Members

Service request activity flow

The following sequence occurs when an employee initiates a service request:

Make the following changes in the case and notification templates and catalog services:

Make sure you follow communication protocols while modifying email and notification templates.
Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.