Change my legal name

This content pack provides an employee request to raise a request to change their legal name in the HR records.

Content pack title

Change My Legal Name - HRSM

Case templates

Change my legal name

Task templates

  • Document Verification for Legal Name Change
  • Update Employee Legal Name using Workday
  • Update Employee Legal Name Manually

BMC Helix Digital Workplace Catalog items

Change My Legal Name - HRSM

Emails and notifications

Change My Legal Name - Resolved - Notify Requester

Related topics

Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_ChangeLegalName.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.



 

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