Change my address

This content pack provides an employee request to raise a request to change their address in the HR records.

Content pack title	Change My Address - HRSM
Case templates	Change my address
Task templates	Verify the Address Change Update Employee Home Address using Workday Update Employee Home Address Manually
BMC Helix Digital Workplace Catalog items	Change My Address - HRSM
Emails and notifications	Change My Address - Resolved - Notify Requester

Service request activity flow

The following sequence occurs when an employee initiates a service request:

Make the following changes in the case and notification templates and catalog services:

Make sure you follow communication protocols while modifying email and notification templates.
Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.