COVID Protocol Violation Reporting


This content pack provides an employee request to report a violation of COVID-19 related guidelines for office premises.

Content pack title

COVID Protocol Violation Reporting - HRSM

Case templates

COVID Protocol Violation Reporting

Task templates

  • Inform the COVID Taskforce Team from Facilities division about Protocol Violation
  • Identify the individuals impacted and issue quarantine notice if required
  • Disciplinary Action Against Employees for Protocol Violation

BMC Helix Digital Workplace Catalog items

COVID Protocol Violation Reporting - HRSM

Emails and notifications

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Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_COVIDProtocolViolationReporting.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.

 

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