Leveraging out-of-the-box content packs

Content packs containing HR-specific content use cases are provided out of the box in HR Service Management. You can use the content use cases for raising requests in the HR Portal and raising onboarding requests in the Onboarding Portal.

The following artifacts are provided in the content use packs:

  • Case templates
  • Task templates
  • Notification templates
  • Documentation templates
  • Knowledge articles
  • Flowsets

Related topics

The following content use packs are provided in HR Service Management:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*