Alumni Service Center

The Alumni Service Center is an interactive interface for former employees to raise requests with their former employer. When an employee exits a company, a self-registration link to the Alumni Service Center is shared with the employee. The employee can register to the Alumni Service Center and access the following information:

  • Career page
  • LinkedIn profile of the company
  • Alumni FAQ
  • Company news

Related topics

Offboarding-solution

Sample service catalog in the Alumni Service Center

Former employees of the company can raise the following service requests from the Alumni Service Center:

  1. Employment verification letter
  2. Final settlement inquiry
  3. Request for financial statements
  4. General Inquiry

Understanding the Alumni Service Center

The following image shows the Alumni Service Center page that a former employee can access after separating from the company:

OOB_Alumni portal1.png

OOB_Alumni portal2.png

Out-of-the-box content packs for the Alumni Service Center

Learn more about the out-of-the-box service requests available in the Alumni Service Center in Out-of-the-box-content-packs-for-the-Alumni-Service-Center.

 

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