Information
This documentation supports the 25.1 version of BMC Helix for HR Service Management.To view an earlier version, select the version from the Product version menu.

Viewing dashboards in BMC Helix Dashboards


HR Service Management offers the following out-of-the-box dashboards that you can view and manage in BMC Helix Dashboards:

  • Case Manager Dashboard: Displays statistics about cases, such as open, critical, SLA breached cases, and open cases by assignee. As a case manager, use this dashboard to monitor the cases with your support group, compare the workload of team members, and ensure that cases are resolved in a timely manner. Learn more about the dashboard in Case Manager Dashboard.

  • Onboarding Manager Dashboard: With the onboarding solution, hiring managers can view various statistics regarding the onboarding process of new employees from the Onboarding Manager Dashboard. The dashboard helps managers to track the status of new hires, check for past due tasks and take appropriate actions to ensure successful onboarding. Learn more about the dashboard in Onboarding Manager Dashboard.

  

 

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BMC Helix for HR Service Management 25.1