This documentation supports the 25.1 version of BMC Helix for HR Service Management.To view an earlier version, select the version from the Product version menu.

Salary Discrepancy Reporting

This content pack provides an employee request to raise an inquiry about salary discrepancy.

Content pack title

Salary Discrepancy Reporting - HRSM

Case templates

Salary Discrepancy Reporting

Task templates

  • Verify details provided for Salary Discrepancy 
  • Send information about Salary Discrepancy to Payroll Team

BMC Helix Digital Workplace Catalog items

Salary Discrepancy Reporting - HRSM

Emails and notifications

  • Salary Discrepancy Reporting - Resolved - Notify Requester
  • Salary Discrepancy Reporting - Notify to Payroll Team
  • Salary Discrepancy Reporting - Declined - Notify Requester

Related topics

Service request activity flow

The following sequence occurs when an employee initiates a service request:

22_1_SalaryDiscrepancy.jpg

Content pack configuration notes

Make the following changes in the case and notification templates and catalog services:

  • Make sure you follow communication protocols while modifying email and notification templates.
  • Add or modify the case and tasks templates as well as descriptions according to the standard operating procedure as defined by the relevant authorities in the organization.



 

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