Resource request console


The Resource Request Console is one of the main consoles for resource management. Here Resource Managers and Resource Masters can monitor the progress of requests as they move through their lifecycle. Resource managers and Resource Masters can view information like requested hours, assigned hours, completion percentages, etc. without visiting edit pages of resource requests individually.

To access the resource request console, log in to the Portfolio Management application and click Workspace > Resource Requests.

The following figure shows the option once you access the Resource Request Console. 

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The following table describes the Resource Request Console UI elements:

Annotation

UI element

Description

1

Navigation bar


Access menus

Navigate to the following options available in Portfolio Management application:

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Messages: Shows the notifications for your profile.

For example, when a project task is assigned to the currently logged-in user, the notification will appear under this bell icon.

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My Profile: Displays the following user options:

  • My Competencies: Redirects the users to the My Competencies section, where they have different consoles to add and manage their qualifications, trainings and examination certificates and keep track of their assessment history. For more information, see Managing My Competencies.
  • Log Timecards: Redirects the user to the Timecard Dashboard, where they can enter a new timecard. For more information, see Timecard Dashboards
  • My Availability: An availability tag that can be applied to a user's profile to show they are available for assignment.
  • My Preferences: A field to enter the preferred language of the user.
  • Sign Out: Click to log out of the application.

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Application Settings: Shows the configuration settings in the Portfolio Management application.

For more information, see Administering.

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Application Launcher: Contains a dropdown menu of all the applications, offered by BMC.

For example, click on BMC Helix Dashboards to access HPM Reports. For more information, see Viewing Reports

2

Workspace

List of Resource Requests.

3

Request ID

Open a Resource Request.

4

Search grid

Search for resource requests by entering the keywords or request ID.

5

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Filter the listed records by entering or selecting values.

For example, you want to view requests that are in approved status. To view these records, in the Filter list, select Approved from the Status field and click Apply.

You can use preset filters that are readily available to narrow down your search. Preset filters are filters that are available out of the box. Learn more about creating filters in Defining filter presets to search records.

6

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Modify the visible columns in the workspace.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*