Approving and rejecting demands

When a Demand is in Assessed status, an approval is triggered, and a notification is sent to the stakeholders related to the demand defined as approvers.

Stakeholders evaluate, review, and re-consider the demand based on Cost, Benefits, and the long-term goal for the product.

To approve or reject a demand from the Approval Console

Stakeholders only can approve or reject a demand from the Approval console.

For information about updating an approval request through the Approval console, emails, and  BMC Helix Digital Workplace Advanced client application, see Viewing-and-responding-to-approval-requests.

Once demand is approved the status is updated automatically to 'Approved' and a new portfolio is created (where all demand requirements are copied), or a new project is created (all demand requirements are copied in the portfolio related). If demand is rejected then demand moves automatically to 'Cancelled' status and status reason 'Rejected by Stakeholders'.


 

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