Configure source application


The Manage Source Applications console shows the application sources from which Resource Requests can be generated. By default, the entry for the Portfolio Management application would be configured.

This console is accessible by the resource master and the agility admin users.

To access this console, login to the Portfolio Management application, click Settings and go to Resource Management > Source > Application.

sourceapp.PNG

To create a new Source Application

  1. Log in to the Portfolio Management application, and click Settings Gear.PNG.
  2. Select Resource Management > Source > Application.
  3. Click New to add a new source application.

Field

Description

Example

Type

The type field has two options: Internal and Third Party.

For the type internal, the application name is disabled and set to Portfolio Management and the URL details do not need to be configured.

For the type third party, application name and URL details should be added.

Third-Party

Application Name

Add the name of the Application Source

BMC Helix ITSM

Contains URL

Choose if this application will hold a URL

Yes

URL

The base URL must be added to the URL field if Contains URL is set to "Yes".

https://example-smartit.onbmc.com/

Detailed Description

Add an appropriate detailed description for the application source.


Status

The status field has two options namely, Active and Inactive. The default status after the creation of an application source is "Active". To remove the usage of an already configure application source, change the status to "Inactive". This will disallow the further creation of new resource requests for that application source.


To modify a Source Application

  1. Login to the Portfolio Management application and click Settings Gear.PNG.
  2. Go to Resource Management > Source > Application.
  3. Click on the Display Id of the application source or select the row and click on the Edit (edit-icon-3.pngbutton.
  4. Apply changes and click Save

To delete a Source Application

  1. Login to the Portfolio Management application and click Settings Gear.PNG.
  2. Go to Resource Management > Source > Application.
  3. Select the Source Application to delete and click on the Delete (delete.pngbutton.

Important

Only the Source Applications that are not already used in Resource Requests can be deleted .


 

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