Configuring Idea Management
This section discusses how administrators can configure Idea Management to suit their organizations' business needs. For a quick introduction and life cycle of Idea Management, you can refer to Idea Management Overview.
Configuring General Settings
Idea General Settings you can specify the Rating Value for each vote and the limit that triggers the review process of the Idea. You can enter the Idea Manager by default when a new Idea is created.
- Log in to the Portfolio Management application and click Settings
. - Go to Idea Management > General.
- Voting > Rating Value: this parameter is configuring a vote count i.e. if it's 5 and “Allen” votes for an idea based on the Rating value configured the vote count for that idea will be incremented by 5.
- Voting > Review Threshold: it defines the rating of an idea, that triggers the review process. This means if the review threshold is “20” and the voting count for an idea reaches a rating of 20 then the idea automatically moves to the status “Under Review".
- Default Assignment > Idea Manager: insert the login id of a user to assign them to be the default Idea Manager. Idea Managers in general analyze, accept and reject ideas and makes an initial review before it turns into a Demand/ Requirement. The configured person will be assigned to new ideas from Digital Workplace or Portfolio Management directly when no specific Portfolio was chosen before submission.
Configuring Reported Source
This console shows the Reported Source values which are required on Ideas.
- Log in Portfolio Management application and click Settings .
- Go to Idea Management > Reported Source.
Click on the '
New' button to add a new Reported Source.Field
Description
Examples
Reported Source
Reported Source value.
Web, Digital Workplace, Agent.
Status
The status field has two options namely, active and inactive. The default status after the creation of a reported source is "Inactive". To use an already configured resource group, change the status to "Active". This will allow the creation of new Ideas for that reported source.
Inactive, Active