Performance lab deployment architecture
This topic describes the deployment architecture and the hardware and software specifications for all the servers used to execute the performance test.
Hardware specifications for servers
Tiers | Specification | VM used | Number in environment | Comments |
|---|---|---|---|---|
OpenShift Cluster Master | 16 CPUs, 16 GB RAM | Yes | 1 | |
OpenShift Nodes | 4 CPUs, 16 GB RAM | Yes | 16 | |
BMC Helix Business Workflows server running on BMC Helix Platform | Deployed in OpenShift cluster | Yes | 1 | Cent OS Linux release 7.6.1810 (Core) |
BMC Helix Digital Workplace Advanced server | Deployed in OpenShift cluster | Yes | 2 (1 Master, 1 Slave) | Cent OS Linux release 7.6.1810 (Core) |
BMC Helix Digital Workplace Catalog Server | Deployed in OpenShift cluster | Yes | 1 | Cent OS Linux release 7.6.1810 (Core) |
Remedy Single Sign-on (RSSO) | Deployed in OpenShift cluster | Yes | 2 pods | Cent OS Linux release 7.6.1810 (Core) |
BMC Remedy Mid-Tier | Deployed in OpenShift cluster | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
BMC Remedy AR System server | Deployed in OpenShift cluster | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
Postgres DB server | 8 CPUs at 2.20 GHz each, 32 GB RAM | Yes | 1 | Cent OS Linux release 7.3.1611 (Core), PostgreSQL 9.5 |
Database server | 2 CPUs at 2.7 GHz each, 24 core each, 320 GB RAM | No | 1 | Microsoft Windows Server 2012 Enterprise with external Hitachi VSP 1000 SAN storage |
Client computers (for Micro Focus Silk Performer) | 4 CPUs at 2.40 GHz each, 16 GB RAM | Yes | 2 | Microsoft Windows Server 2012 R2 Enterprise |
Client computer (end-user timings) | 4 CPUs at 3.86 GHz each, 18 GB RAM | No | 1 |
Browser settings are as follows:
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The SQL server machine is configured with 4 separated IO subsystems (Hitachi VSP 1000):
IO Subsystem | Capacity | Partition | Bus Type | Name | Hosting |
|---|---|---|---|---|---|
0 | 279 GB | MBR | RAID | Dell PERC H710 SCSI Disk Device | OS files |
1 | 2 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database data files |
2 | 1.5 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database log files |
3 | 1.5 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database tempdb files |
Software specifications for servers
Tiers | Software Version |
|---|---|
BMC Helix Digital Workplace Advanced server | BMC Helix Digital Workplace Advanced 20.02 Apache Tomcat 8.5 Open JDK 11 |
BMC Helix Digital Workplace Catalog platform server | 20.02 Open JDK 11 |
BMC Helix Digital Workplace Advanced | 20.02 Open JDK 11 |
RSSO | 20.02 |
BMC Remedy AR System server | BMC Remedy AR System server 1808 P1 Open JDK 11 |
BMC Remedy ITSM application | BMC Remedy ITSM 1808 P1 |
Database server | Microsoft SQL Server 2012, PostgreSQL 9.5 |
Client computers (Micro Focus Silk Performer) | Silk Performer 20 |
Client computer (end-user timings) | Chrome (v79) |