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Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

 

Related topics

Known-and-corrected-issues

Support information

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

26.1.00

January 30, 2026

BMC Helix Business Workflows version 26.1.00 is available for SaaS subscribers.

Enhancements available in 26.1.00:

  • Track requester emotions with automated sentiment analysis
  • Configure automated follow-up for cases in Pending status to reduce manual tracking.

  • Get answers for aggregation queries via Agentic chat and Ask HelixGPT

  • Get insights into Knowledge management and system performance with BMC HelixGPT by using value dashboards

26.1 enhancements and patches

 

 

 

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BMC Helix Business Workflows 26.1