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Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

 

Related topics

Known-and-corrected-issues

Support information

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

26.1.01March 6, 2026

Issues that were corrected by 26.1 patch and issues that remain open

The cumulative updates from previous releases (25.4.01 and 26.1) are rolled into the 26.1.01 release for SaaS and on-premises users.

The following enhancement is available in 26.1.01:

Configure automatic email responses for a custom skill or tool

26.1.01 enhancements and patches

26.1.00

January 30, 2026

BMC Helix Business Workflows version 26.1.00 is available for SaaS subscribers.

Enhancements available in 26.1.00:

  • Track requester emotions with automated sentiment analysis
  • Configure automated follow-up for cases in Pending status to reduce manual tracking.

  • Get answers for aggregation queries via Agentic chat and Ask HelixGPT

  • Get insights into Knowledge management and system performance with BMC HelixGPT by using value dashboards

26.1 enhancements and patches

 

 

 

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BMC Helix Business Workflows 26.1