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Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

 

Related topics

Known-and-corrected-issues

Support information

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

25.4.01November 20, 2025

Issues that were corrected by 25.4.01 and issues that remain open.
The cumulative updates from previous releases (25.3.02 and 25.4) are rolled into the 25.4.01 release for SaaS and on-premises users.

25.4 enhancements and patches

25.4.00

October 17, 2025

Issues that were corrected by 25.4.00 and issues that remain open.

BMC Helix Business Workflows version 25.4.00 is available for SaaS subscribers.

Enhancements available in 25.4.00:

  • Validate knowledge articles by using the Knowledge Curator agent
  • Include catalog predictions in email responses
  • Use the HelixGPT Insight Finder agent to create dashboards for cases
  • Automatically reference knowledge articles in the resolution description
  • Support available for Arabic locale
  • Generate printable case details by using templates
  • Archive data to improve system performance
  • Speed up task assignment with bulk actions
25.4 enhancements and patches

 

 

 

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BMC Helix Business Workflows 25.4