Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

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Related topics

Known-and-corrected-issues

Support-information

The following updates have been added since the release of the space:

Version

Date

Summary

Reference

25.3.00

July 24, 2025

BMC Helix Business Workflows version 25.3.00 is available for SaaS subscribers.

Enhancements available in 25.3.00:

  • Automatically generate knowledge articles by using the Knowledge Curator agent
  • Leverage BMC HelixGPT Agentic chat for Global Search
  • Automatically generate a case summary by using BMC HelixGPT
  • Automatically predict case templates and categories by using HelixGPT
  • View child article status on a single screen
  • Customize your notification preferences
25.3 enhancements and patches

 

 

 

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