Phased rolloutThis documentation supports the 23.3 version of BMC Helix Business Workflows.To view an earlier version, select the version from the Product version menu.

Integrating BMC Helix Business Workflows with other applications by using BMC Helix iPaaS, powered by Jitterbit


BMC Helix iPaaS, powered by Jitterbit is an integration platform that enables administrators to implement integrations between a BMC application and a third-party application. This integration platform uses connectors and integration templates to integrate two applications. Use the out-of-the-box integration templates to integrate BMC Helix Business Workflows with other applications with minimal efforts.

The following table briefly describes the out-of-the-box integration templates to integrate BMC Helix Business Workflows with other applications:

Template name

Integration description

Reference

Sync CrowdStrike Case in Helix Business WorkFlows Security Incident Case

Create a BMC Helix Business Workflows case (security incident) from a CrowdStrike case.

Additionally, synchronize updates, activity notes, and statuses between the two application tickets. 

Manage Employee Information in Oracle HCM via BMC Helix Business Workflows

Retrieve an employee's information from Oracle Fusion Cloud HCM to a BMC Helix Business Workflows case or task.

Additionally, update the address and legal name of the employee in Oracle Fusion Cloud HCM from BMC Helix Business Workflows.

Manage Employee Information in SucessFactor via BMC Helix Business Workflows

Retrieve an employee's information from SuccessFactors to a BMC Helix Business Workflows case or task.

Additionally, update the address and legal name of the employee in SuccessFactors from BMC Helix Business Workflows.

Manage Employee Information in Workday via BMC Helix Business Workflows

Retrieve an employee's information from Workday to a BMC Helix Business Workflows case or task, and get the employee's PTO balance from Workday to BMC Helix Business Workflows.

Additionally, perform the following tasks:

  • Create a leave request in Workday from a BMC Helix Business Workflows case
  • Update the address of an employee in Workday from a BMC Helix Business Workflows case
  • Update the legal name of an employee in Workday from BMC Helix Business Workflows


 

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