Minor changes are by default collapsed in the page history.
No changes
The page does not exist yet.
Failed to load changes
Version by on
Leave Collaboration
Are you sure you want to leave the realtime collaboration and continue editing alone? The changes you save while editing alone will lead to merge conflicts with the changes auto-saved by the realtime editing session.
Information
Phased rollout This documentation supports the 23.3 version of BMC Helix Business Workflows.To view an earlier version, select the version from the Product version menu.
Dynamic, custom, and extension fields
In BMC Helix Business Workflows, additional information about cases and tasks, such as passport information, relocation address, visa details can be stored in fields in cases and tasks.
Case business analysts can use dynamic fields to store additional information into cases or tasks, or use custom fields that are added to case or task record definition.
Extension fields are custom fields that can be used in not just cases and tasks, but also in approvals, reporting, service level management.
